Shipping policy

Please contact John Lorefice at 905-767-9142 or john@customjewellers.ca if you have any questions or concerns regarding your purchase and order.

1. All shipping to Canada is free unless otherwise stated. 

2. Delivery takes approximately 5-7 business days from order date. 
   
   
3. All items in stock are shipped the same day they are ordered when the order is placed before 4:00 p.m. EST. 
   
   

4. Daily shipping cut-off will be 4:00 p.m. EST. Monday-Friday. Custom Jewellers by Gianni is not responsible for shipping delays due to technical difficulties, mechanical issues or other circumstances beyond our control.

5. Shipping charges are not fixed and are subject to change without prior notice.